November 18, 2005

Fine Drive announces the Finedrive 400 and Finedrive 500

Finedrive 400 is a portable GPS navigation system that comes with the latest NAVTEQ mapping data for 48 contiguous United States plus Canada pre-loaded. Finedrive 400 features a bright and vibrant 4" diagonal TFT color touchscreen interface, with automatic route calculation to any destination and turn-by turn voice-prompted directions.

Update: Click HERE for a review on the FineDrive 400

Thinking of buying this unit? Check out the reader comments below!

How are you doing? Check out our Holiday GPS Shopping Guide for some guidance on what GPS is right for you.

The Finedrive 400 and 500 build on the success of the Finedrive 300 that was announced earlier this year. The Finedrive 300 is a solid mid-tier GPS with a nice screen and turn by turn directions.


The unit comes with an expandable SD memory slot, and boasts a sleek and distinctive style. The devices compact and portable design makes it easy to take from vehicle to vehicle. Just plug it in, switch it on, and it's ready to go.

Finedrive 500 is a portable GPS navigation system that comes with the latest NAVTEQ mapping data for 48 contiguous United States plus Canada , including millions of Points-of-Interest (POI). Finedrive 500 features a larger crystal-clear 5.1" diagonal LCD color touchscreen interface, with automatic route calculation to any destination and turn-by turn voice-prompted directions.

Fine Drive 400 Features:
Just Plug & Drive, no downloading required

Maps for 48 Contiguous State & Canada by NAVTEQ pre-loaded


Clear and Accurate Turn-by-turn voice and visual guidance for easy and safe driving

Sharp & Bright 4.0" color TFT LCD touch screen for ease of input (5.1" for Fine Drive 500)

Millions of Point of Interest database (Airport, Bank/ATM, Entertainment, Gas Station, Emergency, Hotel/Motel, Parking and Restaurants)


Multiple route options : Quickest, Shortest, Highway/Local, Toll Road and Carpool


Various display options : North-up/Heading-up, Day/Night View and 2D/3D


Estimated time of arrival and distance to go automatically calculated

Three Routing Guidance Views with easy to use interface

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Posted by Scott Martin at November 18, 2005 6:25 AM

Recent Comments

i have a 400 that it stop working i need a phone ## or a email thanks joe


Posted by: joe reeder at May 24, 2009 8:51 AM

We are all SOL. Just talked to Staples Director of Business Development. Company has gone out of buiness. No longer supply updates and no longer take returns. Staples doesnt even try to give you a store credit. Wont buy a paper clip from them ever again.


Posted by: Dusty at December 31, 2008 4:28 PM

Please send me the telephone number to contact a FINEDRIVE GPS representative fro support.


Posted by: Steve at December 28, 2008 11:23 AM

Do not buy this GPS I agree with the comments on here. The company is no longer in business, tried to download free updates, does not work, you have to pay for it like Ron said. When I bought the unit the updates were suppose to be free. Darn thing got me lost on a major trip on a major highway, it finally said no route to destination. Will look at Garmin next time, if you are particular about another brand buy one that will be in business for a long time.


Posted by: Ray Watson at December 26, 2008 7:07 PM

Do not buy this GPS I agree with the comments on here. The company is no longer in business, tried to download free updates, does not work, you have to pay for it like Ron said. When I bought the unit the updates were suppose to be free. Darn thing got me lost on a major trip on a major highway, it finally said no route to destination. Will look at Garmin next time, if you are particular about another brand buy one that will be in business for a long time.


Posted by: Ray Watson at December 26, 2008 7:07 PM

finedigital wants $139.00 for the latest maps on a SD card. You can purchase the same for $25.00 ~ $35.00 at www.ioffer.com/shops/ronsapp
finedigitalusa.com is the latest web address.


Posted by: Ron Sapp at July 27, 2008 8:28 PM

I have had mine for over two years, It works great! I was lost on a large So Cal dry lake in a dust storm, can't see the front of the car.It got me out to the main Rd. We paid less the $200.00 If it goes out now I have gotten my moneys worth.


Posted by: Dave Wolven at April 21, 2008 8:17 PM

Rubbish! It stops functioning in only half a year!!! I emailed the Support centre, nobody reply!!! Get a brand name! Or waste your money!


Posted by: Benjamin Louie at March 15, 2008 12:23 AM

I had the Fine Drive for less then a year and used it only 5 times, the screen locks it gives me map directions on my last trip without sound. I've learned that Fine Drive has a dummy phone number and e-mail address also their fax machine isn't working I've read all the complaints and feel everyone should call comsumer affairs on this crap to help save a fellow buyer from ever putting this GPS in their car. For all those whose GPS works now wait till you need to call them. HAHAHAHAHAH. Good Luck.


Posted by: Peggy at January 30, 2008 3:16 PM

I've bought the finedrive500 and its seems to be an ok system when its working. I know i went to the company in person to get the updated maps but for some odd reason it seems to work when it once to and when it works it works great. It takes a long time searching for the satellite, wussup with that?! anyhow if anyone knows how to fix this then let me know.


Posted by: ricky at January 14, 2008 11:05 PM

I've bought the finedrive500 and its seems to be an ok system when its working. I know i went to the company in person to get the updated maps but for some odd reason it seems to work when it once to and when it works it works great. It takes a long time searching for the satellite, wussup with that?! anyhow if anyone knows how to fix this then let me know.


Posted by: ricky at January 14, 2008 11:04 PM

We went to visit our daughter in Oak Park ca. for christmas and brought the finedrive 400 along. Once it received all the info it needed it worked great. I have never been to Palm Springs, put in the hotel address in palm springs in the 400 gps and drove by its directions,it got me there and back to my daughters in oak park. I noticed about the unit to leave it pluged in and not shut the unit off and just use the ignition to switch it off. When you come back to drive again after the ignition is turned on the unit comes on and it works. It turns on to where you are at that moment then you put an address in and it will give you directions to get there. It worked good in Ca. I think its ok . It took me places I would have got lost getting there .I paid less than any prices I have seen so far. I had trouble with the first one I bought got hold of the company they said send only the unit back they would fix it or send me a new one. A few weeks later they sent me a new one in the box complete with everything cause the old one could not be fixed. This one works great. It just takes a little while on startup and then works great


Posted by: Don Melnyk at January 4, 2008 8:09 PM

IS FINEDRIVE STILL IN BUSINESS / IF SO HOW CAN THEY BE REACHED


Posted by: FISHER at December 23, 2007 10:58 AM

OLD MAPS/ @ NO UPDATES AVAILABLE DO'NT BUY THIS UNIT


Posted by: DAN FISHER at December 23, 2007 10:31 AM

All of you are right on the money. PLEASE don't spend your money on the Fine Drive 400. It is truly junk when it comes to a GPS system. Stick with name brands for a little more money. I wish I never ad this unit. I will By a Garmin next time. And that will be in the near future. Every negative review ion this unit is TRUE. I have experenced almost every one with my unit. In big letters- DON'T BUY A FINE DRIVE UNIT. I've had my unit for well over a year now. PURE JUNK.


Posted by: Kevin at December 14, 2007 11:52 PM

All of you are right on the money. PLEASE don't spend your money on the Fine Drive 400. It is truly junk when it comes to a GPS system. Stick with name brands for a little more money. I wish I never ad this unit. I will By a Garmin next time. And that will be in the near future. Every negative review ion this unit is TRUE. I have experenced almost every one with my unit. In big letters- DON'T BUY A FINE DRIVE UNIT. I've had my unit for well over a year now. PURE JUNK.


Posted by: Kevin at December 14, 2007 11:51 PM

There are no updates for the FD400 and would like to know if someone has updated there unit and not from fine drive as they are no longer in business? Maps i have in unit is from 2005


Posted by: Milan at December 13, 2007 9:15 AM

There are no updates for the FD400 and would like to know if someone has updated there unit and not from fine drive as they are no longer in business? Maps i have in unit is from 2005


Posted by: Milan at December 13, 2007 9:14 AM

Purchased a Fine Drive 400 about 4 months ago, had excellent results for 3 of the 4 months then started having problems. The GPS gets hung up on the First Screen requiring an "OK" response. occasionally it will respond, recalibrating the Touch Screen seemsd to help but after turning the unit off then attempting to get to another location the unit hangs up again. The instruction Booklet does not state how to reset the unit back to factory Defaults. can anyone help on how to get trhis unit back in operation again..


Posted by: Joe at November 24, 2007 8:18 PM

I purchased the fine drive 400 in Dec 2006 at Staples for $199.00 I used the unit to drive from VT to Florida. The unit worked great. It took me from my door step to my vacation resort with out a problem.

One thing I don't like about this unit is there is no internal battery, so you can't pre plan a trip unless you are in your car.

I checked on the map updates and it would appear that the unit I have has the most recent up date available.

Maps are a little dated, but unit has worked well for me


Posted by: Chris at November 23, 2007 9:51 PM

I use fine 400 8hrs a day 5 days week for work have had no problems except maps little old but can work around tough good unit


Posted by: mike.s at November 2, 2007 11:53 AM

I bought my fine drive a year and a half ago. I have sent it back twice and need to send it back again. I can never get past the ok screen. It just sticks and I have to hit it about 100 times before it kicks in. It's annoying and distracting and I usually get to where I'm going when the thing finally starts to work. If it ever works.


Posted by: Sharon at October 17, 2007 9:25 PM

I agree with all of the complaints so far . I received my finedrive 400 in 2006 and it's absolutely useless.It's outdated where addresses are concerned and yes gives out wrong directions in certain areas . Gives instructions to turn where there are no turns. My friends tell me the Garmin is just the best GPS to buy.


Posted by: jeannette at October 9, 2007 1:30 AM

I, like many now have bought the finedrive400 on Ebay.useing it for three weeks now it actualy works fine.But.. the unit is two years old.Roads have been built and rerouted.though it may get me around the rerouting,eventualy.I can not get the new address's.Becouse they were built after the software was instaled.Trying to reach Finedive,I finaly got a Email that said "we no longer suport updates for the finedrive400".
And the software company that supplied the software has giving no response.My big question here is that now Finedigital has introduced the finedrive500.Why in the heck would anyone buy a product that requires updates from a company that knowingly does not suport its products.The products may work great but why buy from a company that clearly wont help with customer suport.Next time Ill go with another gps company.


Posted by: Michael Shongo at September 24, 2007 1:37 AM

I was having a problem with one I purchased for my son. They gave me the run around at Fine Drive for return authorization then when I sent it, it came back to me "Moved, Address Unknown." Staples was no better when I complained to them. They said I would have to take care of the warranty myself. Now I am a former Staples customer. If you can't stand behind the products you sell, why sell it?


Posted by: Renee Orlovsky at September 20, 2007 12:52 PM

What is the telephone number to call with questions about the finedrive 400?


Posted by: J.M. at August 7, 2007 7:06 PM

I got it today
FINEDRIVE400R FINE DIGITAL Finedrive 400 Color Portable In-Car Navigation System 1 $99.99
Tax (TN residents only) $0.00
Shipping via FedEx Express Saver 3 Day $8.49
TOTAL $108.48
I try today,
It's work great, 5 second correct if you go wrong way.


Posted by: ROC at July 12, 2007 11:17 PM

I got mine at Staples for $200 at Christmas. Absolutely HORENDOUS. Without question, the worst GPS I've ever owned or used!

The touchscreen is terrible and has gotten to a point where my GPS has become a simple digital map with NO OTHER USEABLE FUNCTIONS.

The company's customer support is NON-EXISTENT. The California Better Business Bureau rates this company in their lowest category. Their customer support phone number is a defunct voice mailbox and emails go unanswered or returned.

Stay far, far away from all FineDigital products!


Posted by: Dan at July 12, 2007 10:11 PM

I got mine on Ebay for $130. It's definitely worth that low price. Some problems: it always tells me to turn left on one road when the exit is to the right. And it's usually about 30-50' off.


Posted by: Nicky at May 11, 2007 7:17 PM

The unit worked in my wifes van and not in my truck (no GPS signal) come to find out the angle of my windshield was steeper & the rear view mirror interfered W/signal.As for performance it's like the name "fine"400. Not Great 400


Posted by: jack at April 17, 2007 1:01 PM

Just wondering if I should attempt to purchase this unit from a friend who is offering it to me for $150.00, he states it retails for $700.00 is this true? So far the highest price I heard was $400.00! Please let me know. Thank You, Mark


Posted by: MARK at April 12, 2007 11:28 AM

I was given the FineDrive brand new the first week of January 2007 and it is now the begining of March, the unit stated fatal error and erased all the maps.I use this item for work to travel around the MD area and feel that it is not the best deal. Before this began it was not always accurate with the location I was in and the map would stay in the same place on occasion. I'm not impressed with this unit.


Posted by: Theresa at March 12, 2007 3:35 PM

i use this unit for work travel throughout Ohio and i simply couldn't do my job with out it. it performs very well and is particularly accurate in its time of travel estimations. the question I have is how do i limit the amount of static sound when using the fm transmitter? it is not bad but it's not perfect. i am not complaining for only paying two hundo.


Posted by: josh at March 10, 2007 6:38 AM

I traveled from Baltimore to Philadelphia, and the Finedrive 400 gps told me to get off the interstate and take some back roads to the city. I decided to get back on the freeway, then it did it again. (I did not obey.) Then it told me to get off at the airport exit, one exit before I was supposed to, turned me around the airport. I wasted a lot of time obeying its signals. Map updates should be availablel.


Posted by: hatailor at February 24, 2007 12:02 AM

I paid 300 at staples. and I'm happy with the performance, maybe the maps are a little bit outdated. Actually you can update it, but they will kill you with the price, you have to pay $169 I think that's way too much money. they need to reduce the price or nobody will buy it


Posted by: Roni A lvarez at January 22, 2007 9:29 PM

I bought my daughter and son-in-law a Finedrive 400 for Christmas, on sale at Staples for $199 after rebate. My wife and I tried it and were so impressed we bought one too, but paid $300. We've used this unit for about a month now and love it. I don't think some of the people that made negative commented about this unit understand that GPS's need to sync up with the satellites before they can help you navigate. That's true of any GPS. The map in ours is relatively current. I love that it tells you which side of the road you need to be as you approach an expressway entrance ramp. That can be a life saver during rushhour traffic. Regardless of price the Finedrive 400 is outstanding!


Posted by: Greg at January 16, 2007 1:10 AM

Just bought the finedrive 400 unit a couple days ago. So far have not had any problems. I like the larger screen display and for the price (199.00 at staples) you can't go wrong. I also have the delorme edition for my laptop. I find the finedrive works better especially when traveling alone. I would recommend this unit.


Posted by: Steffan McGuffey at December 20, 2006 2:41 AM

I just got the finedrive 400 at staples on sale for $250.00 (after a $50.00 mail in rebate)
I entered my home address and use the shortcut, home, button and it always gets me home. I have just been playing around with it and entered my work address, it did want me to go a different way than I would normally take, but after I started my usual route, it automatically re-routed and got me there. I have read that the roads are not up to date, but I have not found a problem yet, and for $250.00...I dont think I can beat the price. I will write another comment when I get back from my trip to Florida.


Posted by: drew at November 27, 2006 7:38 PM

I was having the same problem as Himanshu trying to reset my home address after I recently moved. I contacted the support folks on-line and they immediately sent me the directions. It involves removing your SD card and powering the unit up without the card in it, finding the "home" file and deleting it. Power the system back up and it'll prompt you to reestablish a "home" address. For the exact instructions you can contact me via an e-mail at howardj287@verizon.net


Posted by: James Howard at October 9, 2006 4:54 PM

My finedrive 400 stays in the same location even though im not there can you tell me how to fix it? And I reset it and still nothing.


Posted by: Jonas Chavez at October 1, 2006 2:26 PM

Does anyone know how to change/reset the home location on the finedrive? Mine has the wrong info for home.

Thanks


Posted by: Gary garrison at September 11, 2006 3:25 PM

I like the Fine Drive 400... it is working great; however, the maps are a bit outdated. Does anyone know the website from where the updated maps could be downloaded?


Posted by: Himanshu at September 6, 2006 12:09 PM

I bought it a week ago (may'06). It does the basic job of navigating to destination fairly well. But the maps and points of interest are old and does not show many prominent place of interest. Their website says the upgrade can be downloaded once a year!!!

The disturbing fact is their support. Nobody picks up the phone at any time. Nobody calls you back if you leave a voice mail.


Posted by: buba at May 18, 2006 9:45 AM

Having some problems with my 400. Sometimes gives wrong signals. Tells to turn when on interstate with no turn available. even left into other lane. Othertimes will recalculate route under similar circumstances.

Love the unit when working correctly.

Thanks for any help.

Chaplains Chambers


Posted by: Bill Chambers at April 13, 2006 12:09 PM

Got the unit (Fine Drive 400) few months ago. Paid $400 when Staples had the sale. I'm a realtor in Boise, ID and we are having lots of development going on here, so we do have many new roads, etc. However, many subdivisions that are up to 4 and 5 years old are not on the map of this unit. Too many times the unit is "OFF-ROAD" or "outside map area." Lets not even talk about the weather condition performance.... Tried to update map.... basically no difference. Now at some error screen.... I don't recommend it..


Posted by: Eli Petlinsky at April 11, 2006 2:07 PM

Got the unit few months ago. I'm a realtor in Boise, ID and we are having lots of development going on here, so we do have many new roads, etc. However, many subdivisions that are up to 4 and 5 years old are not on the map of this unit. Too many times the unit is "OFF-ROAD" or "outside map area." Lets not even talk about the weather condition performance.... Tried to update map.... basically no difference. Now at some error screen.... I don't recommend it..


Posted by: Eli Petlinsky at April 11, 2006 2:04 PM

I wanted to get info before purchasing, had the same problem but one time when I called, I just stayed on the line after the answering machine beeped and a lady answered the phone, I told her I was looking for tech support and she put me right through and I got all the answers I needed. Try just waiting on the line, it works.


Posted by: Martin B at March 29, 2006 9:38 PM

I bought the 400 and was happy with it for 1 week until i got the WIN CE display and no gps.
try to contact tech-support for one week every day,every hour and no response also e-mailed and no reply would not recommend to my worst enemy.


Posted by: George Ortega at March 1, 2006 10:20 PM

I just got the 400 and am very happy with it.
I just need to know where to get a outside ant.


Posted by: Steven J at February 10, 2006 10:31 PM

I have been very happy with the 400. The only problem I had was on a rainy day I took off without letting it get synced in with the sats, it would not lock on til I finally sat in one spot for a few minutes, it worked great after that. Since that time I just give it a minute to get in sync before I start out, and when I stop for rest stops it syncs right in immediately when I get going again. It is ergonomically laid out, fast updates, recalculates if you miss your exit (hard to do, as it tells you in plenty of time in a loud clear voice when you are approaching your turn, then says "turn on your right or left" when you reach it).


Posted by: jjr007 at January 19, 2006 12:02 AM

Recieved the 400 for a Christmas present and I have to tell you it works for me. We travel alot and it has not failed me yet. When I reset the GPS it was right on the money. The other day I set it to take me to Dallas airport and I was sure it had me lost but then again I never knew the shortest route to the airport. Got there in quicker time than before.....GREAT UNIT !!!!!


Posted by: Lou Brodeur at December 22, 2005 10:58 AM

Recieved the 400 for a Christmas present and I have to tell you it works for me. We travel alot and it has not failed me yet. When I reset the GPS it was right on the money. The other day I set it to take me to Dallas airport and I was sure it had me lost but then again I never knew the shortest route to the airport. Got there in quicker time than before.....GREAT UNIT !!!!!


Posted by: Lou Brodeur at December 22, 2005 10:58 AM

I bought Finedrive 400 after Thanksgiving day for $400 but thay raised the price at staples after 2days back to $500. BUt over all I didn,t like the GPS unit. Sometimes satellite signal takes tooo long -I am half in my journey and then the unit gets the signal!! whats the point???? 5-10 minutes. Maps are OOOOld ... a major mall in NJ is not there at all. Same in NYC??? These are like 10 years old add. Then to input addresses is freaking ass grinding effort.... cant find the matching street addresses in their Range of Nos. A overall tedious effort just to input the destination address. Installation and connecting are easy. Thats all!!! I am returning it today!!!! I guess newer GPS for little more money will go a long way and also of some known Brand!!!


Posted by: rohit at December 20, 2005 8:04 AM

I have been looking at the FineDrive 400 and been reading comments. It seems to be a good unit for the money. My question is that everyone seems to have gotten it at Staples for $399 while my Staples is at $499. Have they raised the price


Posted by: Scott Smeja at December 14, 2005 4:25 PM

I just bought the Finedrive 400. This is my first Automotive GPS. The finedrive 400 comes with a 2 gig SD card that has all the maps for the US preloaded on it. Also in the box is a suction mount for the car windshield and a self adhesive plastic disk that can the suction mount it can attach to.

The unit is only 8 channel with no WAAS, but acquistion times still seem to be fast. Less than 30 seconds in my experience.

So far I have not had any problems with the unit. It has taken me everywhere I wanted to go. When I chose a different than suggested because I knew a better way, the Finedrive 400 recalculated the route in less than 2 seconds.

I bought the unit at Staples for $399.


Posted by: Pete Brochu at November 28, 2005 12:52 PM
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