Mio C310x Updates; Map Fixes and more

Scott,

Thanks for all the Mio 310x news! I'm quite happy with the unit myself but am also anxious to get updated maps and POIs. Did they mention that the update in the 1st quarter of 2007 was free or not if you registered?

Thanks for the info. Found the article a good read.

I have had only two or three small issues with the routing (like cut through a parking lot ).

On the map update issue, I assumed that they were not going to give a free update. Who knows how many they sold. Especially, with the cut rate price that they are selling at.

As TMC Traffic, I am just as satisfied without it. If I was spending $400, I would expect it.
But for $150, I am happy it works as good as it does. Quirks and all.

So if I were to get one RIGHT NOW. NEW. Would it have 2005 maps or Aug 2006 maps? I know I'm not the only one interested in this.

Right Now, you would get the old maps in a Mio C310x. As of last week, the map data was being reviewed by Mio technical staff, so it is no where near getting in the unit itself yet.

The new maps should be available in the first quarter as downloads, but I would imagine about the same time that they would start showing up on the unit themselves. Just think about the logistics of moving the units through and I would expect taht it would take a while to get the software loaded, and then all of the inventory (with old maps) through the pipeline.

-Scott

For what it's worth, there's a thread here:
http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=5763&whichpage=1
regarding the Teleatlas 2006.6 USA maps that were released for TomTom.

Seems like most people don't notice much of a difference, if any.

I think, depending on the area, new maps might not include much more at all. You'd hope that POIs would be updated, but there's really know way to know.

I'd be pretty upset if I paid $50 for a map update and didn't notice any difference at all.

Regarding Lex's comments, you can go to the TeleAtlas website, and check their maps to see if updates to your area have been made. If not, you can fill out a form, and let them know of new roads or changes. My parents' street is not on my Mio now, but does show up on their website. The street is about 2 years old.

How about Canadian maps? Is there any chance the DVD update will include them?

Thanks Scott. So if the new maps aren't going to be free, I wonder if we're still going to see the C310x for the same prices we're seeing now when they do start shipping with them preloaded. If so, it would definitely be worth waiting to purchase one. It will be interesting to see how MIO plays it.

Regarding the TeleAtlas maps, I just purchased a C310x from Staples on 12/17 for $199 (on sale this week), and it does have August 2006 maps installed. Is this not what everyone else received with BF sales? I am very happy with it so far, as long as it doesn't break or quit working with in a couple years. I missed the BF sale, but it's still a good deal at anything under $299.

Scott, could I ask you a mio GPS question?

When I get back in my car, after having it off for a bit, it starts giving me directions that I had in it previously. It's like I'd like to just delete what it was doing and start anew. I know I can put in a new POI or something, but I just want it to show my location and not keep telling me...'Wrong turn. Recalculating...blah blah.'

Any idea how to just tell it to stop and patiently wait for me to figure out where I want to go next?

Vijay -
Click on the Menu Button, and then on the little "route" looking icon at the bottom. You'll see an option to delete the route; click it. Then click "yes" to confirm. It will stop navigating to the last destination.

Kevin -

I would expect that the updated maps ON the unit will cost the same as the unit does today. So, Mio will pay a fee to TeleAtlas per unit for the maps. That should not change dramatically from year to year, so I would not expect this to be a big factor in the price of the unit..... So, yes, the unit would be coming with the new maps sometime in the Spring (my pure guess), and you'd be able to buy it with them already loaded. My expectation is that this unit will come priced at $299+ everyday, but will be offered on sales at discounted prices a couple of times per year. The next big "season" for GPS units is in time for the summer. I would expect news at that time: Price reductions, new units hit the shelves etc. This happened in 2006, and there is no reason for it not to happen again this year. This is a general statement that would apply to the GPS category; I have no knowledge of any plans anywhere to have such sales.

Hope this helps.

-Scott

Scott,
I bought a 310x during the BF sales. If I am using the MP3 and navigation at the same time, when it gives a direction for the first time in say 10 mins or so, the current playing song skips to the next one. I have had this happen multiple times and on different songs. I am wondering if anyone else has seen it.

Is there a quicker way to get to the MP3 page without shutting down navigation?

Thanks

Shankar

Do you know if Mio will include the Canadian Maps with the US maps or will it be separate?

I know that Garmin includes the Canadian map in the City Navigator CD that I use for my aging Garmin StreetPilot III which I just received the current update, v.8.

Thanks.

Scott
I went to Mio web site and they do not even have the c310x on the site.... why is that?

Thanks
Mythyme

Does anyone else who uses the 310x find it is constantly 10-20 yards off. For instance if I arive at my POI or address it will show the POI or address to be another 10-20 yards down the road. Or if slowing to turn at an intersection I'll watch the yards count down to 10 or so and I'll have to turn before or else end up on the other side of the road.
Seems like it needs to be calibrated or ??? Has anyone found a way of doing this minor recalibration?

Hi,
Can you tell me how to determine the battery life (the amount of time available before charging) of the Mio?
How can you delete just 1destination without deleting all of them.
Thanks,
Milton

I just bought the c310x and generally like it but have found a couple of glitches. The first is that it thinks my home address is about 70 YDS beyond where it really is..this is minor. The second issue is far more major and scares me a bit. I tried to map a route to Denver International Airport (a major facility) and the c310x wants to take me over unauthorized service roads and finally tells me the airport is "unreachable". Any thoughts on whether this is something that they will correct with the fixes they've told you are in the works?

Mike

Scott,
If I move or change my job location how do I edit this info?

Laura

Scott,
If I move or change my job location how do I edit this info?

Laura

I just bought a c310x and don't know what year the maps are from (v3.2).I do know that there are a lot of new streets missing on the maps.I have also noticed that sometimes it tells me to go one way and it's not the right way,if I ignore it and keep driving it will still try to reroute me but if I still ignore it then it will finally get on track.Sometimes if I don't turn when it tells me to it will have me trying to pull u turns on a major highway.If I'm downtown in a major city the c310x will not function properly I believe it looses its signal but the GPS is still showing it's working.The volume is not to high have to turn radio down really low and the headphone jack I can't hardly hear anything out of it.Last but least when I'm on cockpit the tracking is great but it always go back to airplane view after a short time then I have to push cockpit then it keeps repeating it self all over again. Other than that like the unit..Got it from Staples about Jan 15/07 for $230. on sale.

Martin

I have a new unit and it works fine after you figure out how some of it's features works.The manual generally describes all the features but fails to give any details,ie. how to save POI's,how to set up a multi-point route etc.
Wish I could find a dedicated website describing "how to" for many of the how do I do this features. Any help?

I have set up a 11 point route and want to return to it once a week.In the meantime I want to clear my gps.I have saved this route to a sd card and changed the file name using Mio Transfer as suggested .When I erase this route to clear my gps and try to restore data (my backup) using "User Data Management" it doesn't work.What am I doing wrong?

I bought the 310x based on your review. Because I can't see paying the price of a laptop or PC for a one function computer. Most people will only use it maybe 10 times a year. I will say however that if Mio comes out and charges a hundred bucks for the updated maps when I bought the unit maybe a month earlier and the new 310x's have the newer maps, I will be teed off.

I bought a Mio C310x online for $198.00 plus shipping 3 weeks ago from FRY'S.com. It works really good for me. I like to get Canada maps downloaded into my MIO C310x. Is there any site where I can download the Canada Maps. Did they inform when the update is available?

Thanks for all the support.

We purchased a Mio C310X system. We like the system very much. We find that the included manual is not very much help. The book states that you can download a manual from the internet. We have been unable to get on to the site stated. Can you please help us retrieve a manual for our system. We know that it does much more than we have been able to do. Thank you very much.
Anne Blanco

You can get the manual for the 310x here

http://service.mio-tech.com/M0100/F0130_1.aspx?Region=North%20America#

I live in Orlando Florida and I was looking for a few address in Ponciana and nothing comes up.....?
How I can updated my MIO C310x.
Thanks.
Gricel

We have THREE c310x Mio units, all bought within the last month or so. All three units have a strange "quirk." When you are routed down a highway or expressway with exits, it will direct you to get off to the right at an exit, then direct you to proceed straight for e.g. 3.7 miles. The only way to do this is to continue across to the entrance ramp for the highway/roadway you just left, get back on and proceed. This occurred in Jacksonville Florida on J. Turner Butler (at three different exits prior to my reaching the correct one) and on the Haines Street Expressway. Is there a "fix" for this?

have a Mio c310x ..how do I enter a Highway in address ?
For instance 2729 NC Highway 55 Cary NC 27519 ??

also, the pos at times keeps asking me to go right when it is clearly a left turn (as indicated by arrow too!)

We purchased the MIO C310X a few months back when it was on sale for $150 and I am happy with it. It works better than Microsoft's Street & Trip and it signal reception is way better too.

However, the maps are kind of a problem. Although information for a 2006 map for Washington DC is posted here and included in the unit, most maps date from 2005 and at the rate of development in some areas, it is incapable of finding many streets. However, if where you are going is as recent as 2005 you should be OK.

I found that the maps had a few flaws and one dangerous error that needs to be fixed. That error has to do with a Y exit. It happened regularly in West Parm Beach, FL at the the exit of Australia Ave and Okechoobee. (It also happened to me one in San Francisco, CA.) Coming from the south on Australia, the exit is on the right. Kind of a Y exit. However, somehow the map is inacurate and the GPS places the car in the ditch on the right of the Y and off road. So, as you are approaching the exit, it says to prepare to turn LEFT. As you get closer and closer it says turn LEFT in 300 feet, then 150 feet. However, all this time the exit is on the RIGHT. But since it places you OFF ROAD, it decided to say the exit is on the LEFT of your position. That almost caused me an accident as at the last second I realized that I was not meant to go on the LEFT side of the Y, but on the RIGHT and in doing so, I kind of cut off traffic without realizing they were others in the RIGHT lane (sorry about that, whomever honk at me!). He did save me from hitting him though.

Anyway, I am pretty sure that the other GPS have similar flaws. I just think that the MIO should refrain from giving turn directions when it obviously realizes you are off road (as I noticed later, on other days, it does place the car icon in the ditch). It would be better to either tell you that it can not guide you, or warn you that because you are off road, the directions may be inaccurate.

Apart from that, the unit is great. I only have one regret. We only bought one and we have 2 cars. I should have bought 2.

Answer:
Limited Time Offer!

Mio DigiWalker™ C310x Map Update

As our way of saying “thank you” to those people who helped put Mio Technology on the map, Mio Technology is offering a special map update promotion to our valued Mio DigiWalker™ C310x users.

This map update will allow you to upgrade the firmware of your C310x device as well as update the map data.

This upgrade will deliver improved road position accuracy, improved “one way street” notifications, newly added streets and addresses, and improved routing in rural areas and more.

For a limited time, Mio DigiWalker C310x owners will be able to receive this special upgrade offer for the special price of $14.95 + $9.95 shipping and handling. This special update pricing will also be available for a limited time at participating Circuit City locations.

Mio Technology will begin taking orders for the C310x map update DVD on July 16, 2007 on the Mio Technology web site, www.mio-tech.com. Offer dates and availability details at participating Circuit City locations to be

Just some heads up, If your going to order the update on their site, use caution. I tried 14 times to place a order with both my debit, and credit card over the past week, and I got a card declined message every time. However, mio tech still charged my card 24.90 for every failed attempt at ordering their update, and now i'm out 348.60 dollars. After hours with their customer service, and speaking to supervisors, All ive got was a im sorry, and we will email the correct department. So i sit, with no update. Meanwhile almost 400 dollars of my money is unavailable to me, their customer service does not seem to be able to do anything, and im having to go through my bank to try and get the money back.

So if you are trying to place a order, and your card does not go through, do not keep trying. At least not with a visa card.

I was also told Visa does not work, and the only card that does is Master Card, because none of the others have yet to be "configured into the system". I was also told they have already been available in Circuit city by their customer service, and that was false. I found that out by driving to the ones near me, and they were clueless.

You would think after a week of trouble trying to obtain their update, and them charging me $348.60 on my cards, they would at least send me a free update for the trouble, but they said they cant send any updates for free. Great unit, I love it, but lame customer support.

It seems the only answer they are allowed to give, is..... "Im sorry, we will forward your concerns to the proper department, you should hear back from us in about a week, regarding your concerns"

in sugar land, tx when there is a route that goes on US 59 South Bound it always tells me to exit and to enter again after i have passed highways six it tells me to get back on to the US 59. It should of skipped the exit for highway 6 and kept me on the road

I concur with Chris above. I ordered my update several weeks ago and they said it would be about two weeks. three weeks have passed and the two time I was able to actually get through to talk to someone they said my update was shipped on 7/23. It is now 8/9 and even mailed fourth class would have arrived several days ago. They charge $9 to ship a dvd disc??? No positive results from customer service and no update disc to date. LET THE BUYER BEWARE OF MIO !!!!!!

I received my MIO map update but it won't load. I can use my old mio transfer software just fine, but when I launch the update software it begins the process, then my OS (windows XP) gives me the "USB device not recognized" error and the system locks up. Anybody else have similar problems?

This should save some people time and money. I went to the only 2 Circuit City stores in Maine and they did not know what I was talking about I called the 800 # on their website, gave the guy the part number that I got from another forum and he found it
I ordered 2 and standard shipping was free. Here is the direct link to the dvd upgrade right from Circuit City’s website. You will need to copy and paste it into you browsers address bar.

S2%20-%20PRODUCT%20SPOT&cm_ite=1%20PRODUCT&cm_keycode=8360&linkid=j13459594k3787&affiliateid=k3787&mid=FW5ngf2h">http://www.circuitcity.com/ccd/productDetail.do?oid=188416&WT.mc_n=8360&WT.mc_t=U&cm_ven=EMAIL&cm_cat=CIRCUITCITY.COM&cm_pla=EMA_ORDER_CONFIRMATION_DI->S2%20-%20PRODUCT%20SPOT&cm_ite=1%20PRODUCT&cm_keycode=8360&linkid=j13459594k3787&affiliateid=k3787&mid=FW5ngf2h

Regards
Zeek

Got mine today, the install worked fine with XP. Don't know about maps yet since I've not gone anywhere, but it appears the POI aren't as good as before. And my rural road is still not ID correctly as the name change over two years ago.

Hi,
I have trouble in starting my C310X GPS navigator.
The charging light is orange and keeps glowing even after unplugging the AC adapter. The GPS does not turn on even after pressing the power button and holding. I tried to reset, but it does not work.
Kindly help me to get my C310x GPS Started.

RE:I received my MIO map update but it won't load. I can use my old mio transfer software just fine, but when I launch the update software it begins the process, then my OS (windows XP) gives me the "USB device not recognized" error and the system locks up. Anybody else have similar problems?

Yes same problem here, i called MIO got a case number and sent it to Houston for them to load it in for me, took about 2 weeks from shipping date to return date (Michigan)

I bought a Mio C310X and I heared there was a map update launched on June 2007. Company supposed to give the map update free to the previous owners. Instead the company charging $25.00. That's not right. Please give us a link to upload the map update.
Thank you very much,
Bob

Well I got my new update from Circuit City for my Mio Map 310. Well it locking up my computer. Do we have any answer on how to download the update? It would be nice to upgrade the maps....

To Raghu's question.

I had the same problem after I charged my unit for a long time without using it. I found a reset button at the bottom of the unit and used a pin to reset it and was able to get it work again.
Hope this would help and not too late since your quetion was 5 months ago.

I dropped my Mio C310x into some water. It got soaked but is not mechanically damaged. It still turns on but the touch screen no longer works. I think that if I can open the plastic shell and clean the insides, I can make it work again.

There are two screws on the bottom of the case, but undoing those only removes the bottom plastic plate. I’m still having trouble opening the rest of plastic case so I can clean the insides. I don’t know where to pry. If I pry at the case randomly with brute force, I’ll damage the case and won’t be able to reclose it.

Has anyone opened the plastic case of the Mio C310x? How is this done? Some pointers on exactly where to pry would be much appreciated.

Lately when I want to go from Toronto,Canada to Buffalo,NY the MIO takes me through Montreal then around the lake to Buffalo. Of course that's 5 times the driving distance - anyone can help fix the routing problem Thanks

I bought a Mio C320 in November 2007 and it cant find addresses and streets that are over 8 years old ! In addition, it maps my home address 100 yards from the actual location.
Now Mio wants to charge Me over half the cost of the C320 for a map update, that was supposedly GOING TO BE FREE.

GET SMART AMERICA AND DONT BUY A MIO.

I just updated it with the CD and now it does not recognize my canada maps. Upon loading the map software it says some maps are locked.

What gives?

$25 is really cheap for new maps. Garmin wants $90 on their web-site and I think you can get it at Best Buy for $70. I'll take $25.

I have trouble in starting my C310X GPS navigator.
The charging light is orange and keeps glowing even after unplugging the AC adapter. The GPS does not turn on even after pressing the power button and holding. I tried to reset, but it does not work.
Kindly help me to get my C310x GPS Started.