May 30, 2007

Battery Replacement on your Nuvi?


I have had a lot of readers write in about replacing their batteries on their Garmin Nuvis, including the 350, 360, 660, 680. I asked Garmin about this, and they came back indicating that while the battery on the Nuvi line is not consumer replaceable, it is serviceable by them. However, these batteries are expected to last up to 1,000 cycles, which could put you out several years before you encounter issues depending on usage. I have no doubt that they stand behind what they make, considering that they have been in the business a long time and are still servicing GPS units that are 10 years old. See if you can get other consumer electronics companies to service a 10 year old piece of equipment.

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Posted by Scott Martin at May 30, 2007 9:20 AM

Recent Comments

Called Garmin yesterday to buy their $99 overhaul service. Would not let me send it in before talking to their tech support people. 30-45 minute wait . . . are you kidding!! My 760 (2.5 years old now) is available on eBay now for $175. Battery seemed to work fine in the first year, then a cable connection failed, then second cable started to smoke last week. Maybe 2.5 years is all we get out of brand name electronics now. Clearly, Garmin needs to evaluate the negative press they get on issues such as customer service and repair. If they were really customer service oriented, they would manage the business to get the most repeat customers and not get the most out of the next quarter financial reports. Maybe I am just old fashioned.


Posted by: David Alley at October 12, 2010 9:35 AM

I got mine from batteryship.com for $21 and it came with tools. This takes a bit of skill and LOTS of patience. There are four connectors you need to undo to get the halves apart. The touchscreen, LCD, and speaker are pretty straight forward. There is a skinny connector from the LCD that has a clamp that lifts from the back. All other ribbons have clamps that lift from the front.

After about 4 months, the touchscreen died. I got a replacement on eBay for $13 including shipping. This is not for the faint of heart. You will have to pry off the old one from the LCD which will likely break the glass. Then you will have to clean off all of the adhesive and broken glass on the bezel. The new touchscreen comes with adhesive. Stick it on and put it all back together. Your screen will no longer be sealed to the case so keep it away from dust.


Posted by: JimB at September 15, 2010 12:01 AM

I found my battery at NewPower99.com, came with tools....and most impressively video instructions on how to change my garmin nuvi's battery. It took me 5 minutes and saved me a crapload of money. I would suggest them to anybody who needs a new battery and isnt a tech genius.


Posted by: Luis Espinosa at June 11, 2010 12:01 AM

Hi there, I bought a new battery from these people - http://myworld.ebay.com/grade_a_battery/ on ebay. Cost me exactly $10.45 including shipping! I had the new battery in 7 days folks. I live in South Africa. It took me 10 minutes to replace the battery in my nuvi 710. Easy as pie. Most difficult part is getting the old battery off back cover. Just stuck on with sticky thin 2 sided tape! Use a soft plastic swizzel stick to carefully pry unit open from screw side after removing two small screws. Just pops open. Go on - you can do it too! Cheers, Fred.


Posted by: Fed at March 8, 2010 3:07 AM

I just bought a brand new Garmin 760 in the box. It all works perfect and is a very good GPS.
But the battery only lasts for about 1 hour and I have charged it over 12 hours with the Garmin mains charger.
The screen says 'Charging Battery' and never changes to Battery charged, I pressed down on the battery icon for 8 seconds to bring up the tech menu, Says the battery is holding 90% of charge and never goes above that and begins to drop fast when being used. I discharged it a few times and recharged it, But it doesn't help. I am a bit confused.
The Unit is supposed to hold a 4 hour charge, well I am only getting 1 hour from my unit and it's only 9 days old.


Posted by: Jason at February 13, 2010 5:22 AM

Do not buy this brand. Battery on my Garmin Nuvi 660 did not last 3 years even. Now I use it with external power omly. They say battery will recharge at least 100 times. This is far from the truth.


Posted by: Kosta at January 3, 2010 10:08 AM

This is just not true. I have a 660 and did not use it that many times and the battery will not hold a charge anymore. I would say the best you can get out of these is 2-3 years if you are lucky. Mine is 2 yrs old.


Posted by: Bill at November 22, 2009 10:24 AM

I just replaced my battery in my 680 not an easy job but can be done be careful - look under the ant and see two screws but start by disassembling the ant. pry cover off ant starting with the external ant connection. disconnect flat cable - the connection has a flip up lock - be very careful. case pries apart. I started with ant. side of case and worked around to the sides flipping it open - bat is in the very back - good luck!


Posted by: richard at November 14, 2009 1:24 PM

My Nuvi battery lasted for 9 month in Dubai, due too the excessive heat.

garmin is to produce accessible & replaceable batteries, so you can take your GPS to the wild or desert and take some batteries with you.

Can't plug it to a tree after all, that if u find one in the desert !


Posted by: Fadi at October 23, 2009 6:32 PM

my nuuvi 760 never held a charge; as soon as I disconnected it from power, the 'Low Battery' msg would come up. I got a replacement battery for less than $20 and a special screwdriver for another $15 #a whole set#. With help from comments here, I had no trouble replacing the battery and saving some $200. Just be careful when you pry the case open, do it slowly so to not rip off the two cables that go into tiny sockets on the board; a tweezer is helpful for putting them back in.
The new battery is still charging but it looks already better when I turn the Garmin on....


Posted by: Johnny at June 30, 2009 5:30 AM

Here is my page with photos and instructions on replacing the battery in the Garmin Nuvi 350. It also cross-links another site with instructions.

www.dacust.com/nuvi350/index.html

The battery can be had in the US at Batteries Plus. I have had reports people are finding them cheaper on eBay. I paid just under $30.

-dan


Posted by: dacust at June 12, 2009 8:07 AM

Nuvi 760 battery has original part number 361-00019-12 but i replaced it with a -11 battery and it is fine. Opening case is relatively straight forward - use a torx t5 to remove 2 screws then gently prise off the back. Original battery in mine was actually made by Samsung (SD1 plus lots of other numbers - have not been able to track this down on internet).


Posted by: Tim G at May 30, 2009 2:36 AM

http://www.batteryship.com/htmlos/htmlos.cgi/batteryship/catalog.html?item=361-00019-11&model=Garmin+Nuvi+250

didn't check your model, but these people advertise a battery for my model


Posted by: calvin at April 20, 2009 5:11 PM

I have an email from Garmin in front of me. It states that they will replace the battery in my 2.5 year old nuvi 350 for $175. Seriously.

Can anyone recommend a gps similar to the nuvi but with a user replaceable battery?


Posted by: Timothy Briley at February 27, 2009 7:12 PM

Well get this!
I have a Nüvi 660 (20 months), and the battery no longer holds a charge - 2 minutes and it's out. Part of the problem I think is that I've always had it in the holder and plugged in and the battery never in fact had to recharge.
I called Garmin's Canadian repair shop in Montreal and was told that Garmin has established a "standard repair rate" for Nüvis at $302,75 plus tax to replace the battery. Well I guess I'll just have to use it plugged in or try one of the trick I found on forums


Posted by: Jean-Marc Boivin at December 15, 2008 9:52 AM

I have a Nuvi 760 which would not hold a charge for more than 20 minutes. I wrote to garmin tech support. Minimum charge was $225. For a battery for God sake. I took the screw driver to the back of the unit which was actually quite easy to pop open. The battery you take out is a three wire battery. Green, red, black. The replacement battery on ebay is only two wires. red and black. The connector fits but will fit into a one/two or a two/three configuration. (one it towards the top of the unit) Do the one/two configuration. It works fine, charges, and runs for about 3 hours now without recharge. Total cost $26.50. I am so disappointed in Garmin selling a unit with a non replacable battery unit.


Posted by: David Gower at October 29, 2008 12:48 PM

What Garmin didn't tell you is that the battery doesn't hold up too well when exposed to high heat levels (hello, it's on the dashboard of a car). This dramtically shortens the life of the battery. I won't by another product from Garmin unless the battery is owner replaceable!


Posted by: MikeW at October 1, 2008 4:54 PM

By the time their useful life starts fading, someone will take a screwdriver to the unit (voiding the warrranty, blah blah blah)

Void what?
The warranty should be a non-issue by the time that happens.
I did not have a battery in my previous Garmins (StreetPilots). How did I cope without them?
Amazing....


Posted by: Dante at June 18, 2008 10:47 AM

It's safe to assume that Garmin doesn't make batteries. By the time their useful life starts fading, someone will take a screwdriver to the unit (voiding the warrranty, blah blah blah) drag out the calipers and the DVM and find the corresponding battery in the open market.

Apple will replace your battery for something like $75. On the open market, anyone with a little mechanical aptitude can replace them for under $15. Like the Ipod, the mechanical disassembly is likely to be the hardest part.


Posted by: Robert Lipe at June 1, 2007 5:57 PM
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