SkyCaddie Golf GPS based on Magellan eXplorist Series

Another day, another round of golf improved by the use of GPS. This time SkyCaddie has their units based on the Magellan eXplorist series. The units are designed for "Avid Golfers" and they offer several plans for you to subscribe to ranging from statewide coverage ($29.99/yr) to worldwide coverage for ($59.99/yr). The units have some advances features and look like a nice upgrade versus their previous models. Recall that Garmin's eTrex is the base model for another company; GolfLogix.
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Posted by Scott Martin at July 9, 2007 6:44 AM
I've conducted research on what is the best golf related GPS unit to purchase. So, I Googled "SkyCaddie vs Garmin GolfLogix."
I suggest that you do this too, before you decide on what Golf GPS unit to purchase.
I've found that there are numerious complaints from SkyCaddie users about their terrible customer service.
So, be careful before you buy a SkyGolf -SkyCaddie.
From what I hear, a big concern is their poor customer support/technical support. Also, there's a rumor about their financial stability,
How long will they be around? If they go out of business, will you be stuck with a dead useless SkyCaddie? That's the biggest reason, I didn't dive into a SkyCaddie when they came out two years ago.
I purchased a hand-held, subscription free Laser device. But, that has a downside too, as you have to take it out of the golfbag, look thru it, press the button twice, and aim carefully, and perhaps get the wrong reading.
So, I'm considering a GPS unit. But, I've concerns about the bad press from end-users. Funny how the golf publications which sell advertisment, won't tell us about the short-falls of SkyGolf?
If you want to base your purchase on reputation, you might want to go with the Garmin GolfLogix. Garmin has the best reputation of any GPS company around. They are listed on the US Stock Exchange, and their stock is listed in the $90's. They have the best Customer Service and Technical Support, bar none.
I've owned three GPS automotive units since 1998 and have not been disappointed with the Customer Service. They have excellent software which is user friendly, and they offer free software updates when needed. Their software is customer and field tested before release.
Go with Garmin, you won't be disappointed.
I have a SkyCaddie and I was using an old computer to download courses because the SkyCaddie only had a serial connector. I finally dumped that computer and got a serial to USB connector. Everything looks good (I'm pretty technical being a CIO), but SkyGolf cannot find the device. I went back and forth with Technical Service via email and the guys fginally said, "Looks like you have done everything correctly, you'll have to call technical support". I just called - 79 minute estimated wait!
They won't be around long with that service level. And their User Interface is NOT intuitive.