November 17, 2007

Navigon 2100 Full Review


Navigon has stormed onto the US GPS scene in the past month or so with the launch of their new line of GPS units, the 2100, 5100 and 7100. The Navigon 2100 is especially hot right now as it appears to be one of the big Black Friday Units for 2007. The 2100 and 5100 being standard screen, 3.5-inch units and the 7100 a widescreen unit. Navigon is taking an approach that is in the minority in the GPS world, in that they are offering TMC traffic with the 5100 and 7100 including a lifetime subscription to the service that usually costs around $60 per year. At the heart of the Navigon offering in my opinion is a beautiful design on the exterior and a different approach to design when it comes to the interface. With animated menus and icons, the unit takes on a decidedly "flash based website" feel that is more up to date than other units.

With all of the requests made to me over the last week for a review on this specific model, I went out and grabbed one to see what the Navigon 2100 was made of, and see how it will do in this very competitive market. I will have to say that many of the people writing in for this review of the Navigon 2100 called it the Navicon 2100; so for those folks, this is the Navicon 2100 review!

Also just a note that the Navigon 2100t is a Navigon 2100 with traffic installed. So while I do not have the traffic option turned on for this review, the other attributes will apply. Who knows if I hit Black Friday right, I may be posting more on this as a Navigon 2100t review.

  • Compare the Navigon 2100 vs 5100 vs 7100
  • Software Update Available for the Units

    It's clear that Navigon did their work when designing the GPS unit, getting a very high quality feel, fit and finish. The dual material look and feel of the unit is impressive, shiny black on the front and rear with a matte plastic, reminiscent of rubber wrapping the girth of the unit. The back of the Navigon 2100 focuses the eye on the brand name with a small rear-firing speaker on the lower left. "Controls and Holes" are minimal, with an SD slot of the left, a smallish power button on the top right, an external GPS antenna input on the top left, a rest button on the left and the mini-USB power inlet on the bottom. The power cord comes straight out of the unit so that it won't sit right down on the dash if needed. The map data on the Navigon 2100 occupies the SD slot, and includes the continental (48) states. Move up to the Navigon 5100 or 7100 and you'll get the all of North America.

    NavigonMountTabs.jpgThe mount is an aesthetically pleasing, mostly functional mount. It is a cam style suction cup, which works well, and the arms are tightened via screws, which can sometimes be frustrating to adjust. The mount includes a C-shaped tray to accept the Navigon 2100, grabbing it on the top and bottom of the unit. The tactile feel of the mounting process is not as obvious as I would like, so, it's best to leave the unit in the tray and take the whole mount off. Put another way, it might be tough to mount this if needed while driving; you'll most like need to fumble with it until you know the unit well. It just appears that the nubs on the bottom of the tray are too small to catch the GPS easily and firmly when snapping it into place.

    The interface is a slick, smooth design. The menus are animated so that menus flow out and expand when selected, which adds some definite coolness to the unit. The urban cool is carried through to a very plain point of view with regards to the simple grays and vehicle on the map; no customized wheelie popping motorcycles here. Navigon is based in Germany, and the simplistic design elements that you find adorning German car interiors carries through here. I will say that at this point I am finally learning the icon meanings, an almost international convention that needs to be understood before it can be mastered. This will slow the learning curve of some folks, but something that can be appreciated later.

    Basic Map Screen
    When driving the basic map screen is fairly clean and offers you some simple options and information (configurable) including in the upper left, the speaker status (mute/on), battery status, satellite status and optionally the direction of travel. On the lower right you can optionally get speed and altitude in a small gray box. You can also get information about your route when navigating.

    Across the bottom you get the current street displayed along with a magnifying glass icon button - it allows you to pan, center the screen on your location and zoom in and out. It also has the ability to zoom not only via a +/- style button, but also allows you to draw a box and zoom to that level. Much faster than tap, tap, tap on the zoom in button.

    The "Left Arrow" allows you to access the menu for navigation and more advanced settings. Basic settings can be controlled by just tapping the main area of the screen, and this includes Day/Night control, 2D/3D views, and when navigating, you also get the option of setting an Interim destination (a Via), skip the next route point, "Block" which allows you to block a street while navigating. This is essentially a detour options that allows you to selectively avoid parts of a route that are ahead of you. The format relies on you picking from a list of distances ahead of you that you want to avoid: 0.2, 1, 5, 10, 15, 30 miles. Upon picking one, it will re-route you around the issue. The problem of course is really knowing how far ahead the issue is. Finally there is a button here that allows you to get POI along the route. The last is a great addition that allows you to find help along the way, like a place to eat, sleep or get a coffee while navigating with minimal work.


    The interface on the Navigon 2100 deserves some special attention. It's different, novel and may be blazing a trail that others will follow. Almost any pioneering effort comes with some downsides, and the Navigon 2100 interface is no different.

    The overall look and feel is clean, but at times a bit scarce, not offering a lot of color; the Navigon uses a lot of shades of gray. The vehicle icon is a two dimensional arrow that could use a third dimension or something to give it a better look and feel. So while a bit drab it uses animated menus and a slick and clean feel to appeal to consumers. On the bright side here is the inclusion of branded icons for POI, which are a great little diversion. Not all POI categories are included, but just the ones you want seen (out of 26 categories) that you can designate in the Settings menu. Both fun and helpful, without being cluttered while driving through a densely POI populated area. So while McDonalds, Mobil gas stations and Burger King have their icons on there, my local brew pub was just listed with a name hanging in space.

    NavigonDataEntry.jpgTapping and Tapping - It's been said that the touch screen is not all that responsive, and I have to agree that in practice, it is hard to enter data. The data entry of an address can be hard, as you have the left side of the screen dedicated to showing result and the right side of the screen dedicated to the ABC keyboard in a vertical layout. The result is that keys are especially small on a 3,5-inch standard screen. It would be better on a widescreened Navigon 7100, but on the 2100 and 5100, this will be a shortcoming that may hinder some people who can't accurately tap the tiny keys. So, while the keys are small, there is also a bit of a lag, and it takes a bit to get used to. The entire data entry experience seems to have this subtle lag that makes me thing that either the processor is undersized or the screen has a lag time. This is a blemish and not a showstopper for me.

    The unit has a lot of settings to customize the view while navigating. Beyond the usual 2D/3D selection, you get the ability to show or not show street names in 2D and/or 3D, as well as display direction of travel, altitude, speed, duration of trip, arrival time, speed limits (on highways), and coordinates. It's a lot going on, and this brings me to the second area that is a bit of a drag on the experience. The screen feels small. So not only in the data input, but in the display of the data like time of trip. It is a beautiful screen display that feels like a higher definition, and that's good because the fonts are small. The entire look and feel is great sitting in your hand, but once on the windshield at the end of your arm, the smallish fonts used to tell you arrival time are tough to read. I have 20/20 vision and I was squinting or leaning forward to discern the numbers.


    Overall, navigation is good with the Navigon 2100, the nuts and bolts of the functionality, but with some of the limitations with the interface, the data entry to get to the navigating part can be tough. There's a lot of capability in the navigation department for an entry-level device.

    NavigonSearchAddressMenu.jpgEntering an Address - tap the return or Left arrow on the main screen and tap "New Destination". You now have some shortcuts here and can get "Direct Access" to 3 customizable POI categories. Default is Parking, Gas and Restaurants. Tap one of these buttons and you can bring up a list of locations near you. Pretty straightforward. From "Enter Address" you get to choose Street First or City First; nicely enough the Navigon 2100 remembers the last state you searched in so you don't have to worry about that. As you type in a name, the list of possibilities show up on the left, narrowing down so that you can see what the choices are and maybe stop before you need to type out the entire address. Once you start navigating, you will get a box on the lower left side of the screen that shows travel time information. This box is customizable.

    With one destination in the Navigon, you can now add new destinations to build a route. You can add destinations to the route list and then navigate the whole thing in the order you set. The Navigon 2100 does not optimize the route for you. The Navigon 2100 does offer a nice layout of the route on the map, labeling each segment with a number and a travel time of that segment. When navigating, you get a data box that has "Total" trip information, mileage, duration and arrival time, with a "Next" box below it describing the same data for your trip to the next segment. Except for the fact that the writing is too small to see on my windshield, I love the treatment and the ability to see the data on the segments both on the map and on the screen while navigating.

    The Navigon 2100 has a few route profile settings that allow you to customize the type of route that they unit sets up for you. The settings include Fastest, Optimized, short and scenic. On top of this, you can also select what vehicle you will be using, like a car, a bike or walking on foot. The unit came with a setting of Fastest as the default, which honestly gave me some whacky results. On one particular trip I usually drive about 10 miles up a state highway, undivided, just like most roads. It's a straight shot up and back. Parallel to this, about a mile away is a divided state highway that the "Fastest" setting tried to get me to navigate to, delivering me at an estimated 7:30AM. By skipping the turn commands, it finally figured out that it had better just keep going straight when there were no turns left and it flipped to a pretty accurate estimation of 7:22 AM, saving me a 8 minutes. Not sure what's up with "Fastest", but the "Optimum" setting gave me pretty good directions. When using "Optimum" it gave me solid directions on the run back up the same stretch, not trying to bring me a couple of miles out of the way. My only caveat here is that the algorithm is weighted to skip some pretty easy side road short cuts. You can also allow, avoid and forbid highways, toll roads and ferries, and not allow U-Turns (my default).

    The Speaker volume can be adjusted to be speed dynamic; in other words, it gets louder when you go faster. I LOVE the fact that they thought of adding two profiles, essentially "Make it louder" and "Make it a lot louder." My car is on the noisy side, and I appreciate the extra bit of volume. The downside is that at the upper end of the spectrum, the speaker gets tinny and garbled. Pushed it too far, as the voice quality is low at this point.

    The Text-to-speech is good all put together. Navigon has set the system to not speak the road name when the turn is right upon you, but it has reasonable pronunciation ahead of time and it's a good addition whenever you can get it.

    Reality View
    I don't especially have a lot of use for the Reality View, although I can see how it can come in handy when navigating in unfamiliar areas where ramps can get crazy. I'll tell you that I would love to have had this when I used to fly into the Newark NJ airport for work late at night and try to navigate through the interchanges there in the rain at night. High speed express lanes, local lanes, and interchanges would make this a great feature. If anyone can do it, Navigon can with their high quality screen. I like the feature and it adds to the feature set; not worth buying the unit for.

    Review Summary
    Overall, I like the Navigon 2100 for its potential, and its decidedly non-entry level feel. It's being priced pretty aggressively these days and will be a hot topic of discussion on many boards. The unit has a lot of top-notch capabilities, including on balance a great looking interface. The thing that holds me back from recommending it whole-heartedly is the smallish fonts and tough data entry on the unit. I can't quite pin it down, but there is a drag on data entry; is it the small letter keys, the algorithm that searches for matches in real time taking up the processor time, a slow processor or a slow to respond touch screen. Not sure but this is a watch-out should you elect to buy this device. I am not damning the device, but it's a caveat you need to be aware of in your purchasing decision.

    The capabilities can be powerful, and with the flexibility to add second segments to the routes that then feedback key data on each segment like navigation time and distance, is great. The interface contains elements that may well be ahead of its time and may be leading instead of following. So with that, you'll have to accept some rough patches in data entry to enjoy the rest.

    This Review is a Review

    Need to read the Manual? - Download it from the Navigon Website.

    Available at Navigon 2100

    What's in the Box? - Navigon 2100

    The Navigon comes nicely packaged in a small box that includes:

  • Navigon 2100 GPS
  • 12V Power cable with mini-USB plug (Nicely includes a velcro tie)
  • Cam-action suction cup mount
  • Dashboard adhesive disk
  • Quick Start Guide
  • Warranty Information pamphlet


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    Posted by Scott Martin at November 17, 2007 4:49 PM
  • Recent Comments

    I own the Navigon 2100 and had no problems for some time. However, I suddenly received a Fatal Application Error (MN6.exe). I had backed up the sd card, but it also shows the following error: MN6\language_files\Slovak.lng corrupt and unreadable. Since it is out of warranty, Navigon would need me to return it and pay for a $30 diagnostic fee. Would anyone have the above file the would be willing to send me, so I could see if replacing that file gets my unit working, again. I would really appreciate it! Thanks so much!

    Posted by: Diane Schroeder at October 12, 2009 9:40 PM

    I recently lost all data on my Navigon 2100 SD card. It's completely wiped out. Does anyone have any suggestions as to how I can get the original information back on my SD card?

    Posted by: Heather at September 2, 2009 2:44 PM

    Beware if you are considering purchasing a Navigon product and you live in the U.S. or Canada.

    I've had a Navigon 2100 for the past 2 years and haven't had any major issues regarding it. I have to say that I am pretty happy with the unit itself. About a month ago the metal tab on the mini-USB connector broke off and is now useless. I have contaced Navigon via e-mail several times with no response. Today I called their toll free customer support line 1-888-848-0701, only to be informed that if you are in the United States or Canada you can only receive support via e-mail. This obviously doesn't do any good since they do not respond back. Due to the poor customer service provide by Navigon I will never own another Navigon product.

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    Posted by: Vlad at October 31, 2008 9:21 AM

    Hi, The Navigon 2100 is good, but after i lost the car mount. I cannot buy the car mount. The customer support does not have it for sale for another 2-3 months.

    This really sucks.

    Posted by: Priyanka at June 27, 2008 9:49 PM

    The only issue I have with the Navigon 2100 is I cannot see screen during daylight hours due to excessive glare.

    Posted by: Kevin at June 23, 2008 9:26 PM

    My wife got me the 2100 at Staples for $119 for Father's Day. It just so happens that we were going to a BBQ in an unfamiliar area. Used it right out of the box. First of all, it definately works while plugged in but you probably need to use the charger that came with the unit. GPS took us right to the house. Coming home I realized that it was actually taking us to one further exit on the freeway than it needed to, so I turned before the GPS was expecting it. It immediately recalculated the route. That was pretty impressive. Overall, for the price, I've been impressed with the unit.

    Posted by: rash at June 16, 2008 10:50 PM

    $99 @ today only.

    Use coupon code: 29100

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    Posted by: Ypas at May 14, 2008 10:04 AM

    to have it work while plugged in, you need to use the car plug that came with the unit. The generic mini USB plug that you use to charge a phone or other accesory doesn't allow it to work while plugged in.

    Posted by: Ben at April 17, 2008 12:59 PM

    What do you mean can not use while it "is pluged in" does that mean pluged in to the lighter outlet?

    help my unit has a Fatal Application Error MN6.exe and i do not know what that means and can not use the unit - and i need it !

    thank you.

    Posted by: Sea Oatts at March 13, 2008 9:52 AM

    can anyone tell me the capacity of the sd
    card in the Navigon 2100 i want to buy
    a replacement card to download new data

    Posted by: hrm at March 5, 2008 8:34 PM

    I am from canada and bought my first gps being the navigon 2100 sorry guys I found out the hard way because I didnt know enough about them that it is no good in canada it only has the usa on it. I contacted Navigon to find out the problem when we couldnt get it to work to bring up our postal codes and they told me it wont. BUT in April the customer service guy told me that we will be able to download the canadian maps on it they are testing them now and will be available in April but buyer beware if you want this for canada now cause you are out of luck . And when I contacted my seller he will not do any thing about it either, so we are out that much money.

    Posted by: sharon at March 4, 2008 1:03 AM

    Comment: Fred should keep his eyes more on the road and less on his Beemer's GPS unit.

    Posted by: Fred's Auto Body Shop at March 2, 2008 11:31 AM

    "In regards to the update question Navigon will release software for the computer that will allow you to update maps. You will also be able to buy additional maps. The software is called Navigon Fresh. It is now out in Europe but will be available in the US and Canada in March 2008. So until then there will be no updates."

    Trash rumor. Update is out. It fixes all the bugs I saw. That was actually very quick. Kudos to Navigon for such a quick fix.

    Fresh is just to help non-Tech inclined people load software automatically, otherwise software and map updates are drag and drop from windows. Was simple took five minutes. Love my Navigon, if only I my banged up bmw looked as good outside as the gps looks inside.

    Posted by: Fred at February 22, 2008 12:06 AM

    Some more comments after two months of use:
    * The unit works just fine plugged in - in fact thats the only way to receive traffic updates. (the "antenna" is the power cable)
    * Traffic updates seem largely restricted to major freeways/interstates, at least here in the Triangle area
    * Mapping and text-to-speech is very accurate, except for the fact that it calls out the actual name of the road (e.g. Dan Moore Parkway for a stretch of I40 that I just knew as I40)
    * The entry / response lag can be reduced by calibrating the touch screen. I put a screen protector on it, and it went out of whack, but the quick 30 second calibration did a great job,so now it actually seems faster than out of the box.
    * Battery life seems to be between 2.5 to 4.5 h - now that I know when it calls out street names and turns, I can keep the screen brightness low (in night mode), and that improves battery life very significantly.

    Posted by: Sam at January 28, 2008 6:25 PM

    Navigon 2100t has given me very few problems. It locked up a few times, so I reset it and it recalculated back to the same route I was on within seconds. The free traffic saved me from many upcoming traffic jams giving me other routes to bypass these backups miles in advance. I would highly recommend it even before the software updates arrive.

    Posted by: Rover at January 24, 2008 9:28 PM

    My sister bought me a Navigon 2100t for xmas this year I had used it maybe 3 times in a two week period and now it won't even turn on. The orange light shows it's charging and sometimes the green light will come on when I press power, but I still have no screen. I called technical support and they said I needed to charge it for 6 hours on my computer. By the way it's still not working. I took it to staples and they offered to exchange it for the navigon 2100 which doesn't include the traffic update. I don't think this is a fair exchange.

    Posted by: Joanna at January 22, 2008 11:43 AM

    In regards to the update question Navigon will release software for the computer that will allow you to update maps. You will also be able to buy additional maps. The software is called Navigon Fresh. It is now out in Europe but will be available in the US and Canada in March 2008. So until then there will be no updates. Just make sure you register your product otherwise you may not get the download.

    Posted by: N S at January 18, 2008 9:24 PM

    I own a Navigon 2100 sure is sleek and pretty. Too bad it's dead! Navigon knows the units have issues and said they would give me a call if and when they figure it out. Could be weeks, months, who knows? Meanwhile I can't even return it for a working unit or my money back. Unbelievable

    Posted by: M Chambers at January 10, 2008 2:58 PM

    I have found the Navigon 2100 to be unreliable and sometimes useless and a complete waste of money.

    It worked when I got it then less than a month later would not turn on at all even when fully charged. I returned it to the store for an even exchange. The new one worked at first but about a week later would not turn on though eventually it did after the car charger was plugged in (though it did not need to be charged since it had only been used for around 30 minutes). The Navigon 2100 seems to just not turn on and not work at all without any notice leaving one in the middle of nowhere with no directions and no map thus rendering it unreliable since one never knows when it is not going to work.

    Also the routes is takes are bizzare even when set to optimum rather than either the most direct, shortest, or fastest. For example a route which involved a straight line down one road, the Navigon instead had me making turns off the road which I was on and was traveling too.

    Posted by: Bob B at January 5, 2008 5:01 AM

    Call the Manager at the Staples where the unit was purchased. They can look up the purchase on the store computer. It takes less than 5 minutes when you know the day it was purchased and the way it was purchased (e.g., VISA credit card). I think they can print a copy of the receipt for you. I lost the receipt from BF and Staples was able to look it up when I needed to return another product, no problem. Good luck!

    Posted by: Sharron at January 1, 2008 9:57 PM

    I have a problem.

    I bought a 2100 at staples on black friday, the unit was opened on christmas. My wife the clean freak that she is tossed out the box that day with all the other Christmas trash. Our garbage is picked up on Wednesdays.

    Here is my problem, the box contained the yet to be entered lifetime traffic numbers along with my receipt and the quick start guide and the dash board disk for the mount. I talked to Tech support and they gave me a fax number to fax my receipt to, and they would give me new set of activation codes via email since I did manage to register the GPS at their website. Well I don't have the receipt.

    Is there any way of getting a scanned copy of your staples black friday cash receipt? This is just an honest mistake.
    If you could help that would be awesome.

    Happy New Year to you

    if you can help my email is:

    Posted by: Kondyke at December 31, 2007 6:08 AM

    A few facts:
    - The unit does works while pluged in the car but not when you are charging it from your PC with the USB port.
    - If you chose not to include the Highway in your route you might just get some weird directions.Keep that in mind.
    - Read the full user manual(available online) in order to take full advantage of features that come with this unit.

    Posted by: Ben at December 24, 2007 6:08 AM

    I was one of the people that purchased the 2100 on Black Friday mainly because it had the traffic option. I thought "what a great product" and got it for myself as an early present.

    I turned on traffic shortly after arriving home. Since it didn't come with any documentation in the box, I had to wait to download the manual. I have been able to use the basic features since enabling traffic, but I have been calling Navigon Tech support for almost a MONTH and still have no resolution to the non-working traffic feature. The tech support group has given me conflicting information (both contrary to the pdf manual and to other tech support staff), a perpetual run-around of "we'll have a Supervisor call you" and a constant "As soon as we know something ..." the entire time.

    Paying the $60 (or whatever it costs) with the other GPS brands is far more palatable than the constant waiting for the feature to work that is the PRIMARY focus of their marketing campaign.

    There appears to be a MAJOR disconnect between the Engineering group, Marketing and Tech Support. I am a patient person, but this is beyond what most people would be willing to put up with and I hope those of us who are in the same boat are continually calling Navigon to make them aware of our displeasure.

    Posted by: Terry at December 21, 2007 5:04 PM

    I didn't have time to read through this whole thread but here is some tips on accessories for the 2100:

    For a home charger, I found my Razr generic cell phone charger works perfectly. You can find them on ebay for under $5 shipped or the following:

    For other accessories I went to and picked up the following VERY cheap:

    5.75in x 6.25in Digital Camera Bag for Sony - Fits perfectly with extra room for everything.

    4-in-1 Stylus Pen SALMI - Great for typing in info on the navigon.

    Screen Protector for 4.3-inch Digital Camera LCD - get this, its a size bigger but can be cut down to fit the screen.

    Microfilter Screen and Glass Cleaning Cloths (6-Pack) - just an extra to keep it clean.

    From that site my total was about $12.00 SHIPPED.

    I also can't deal with the windshield mount or anything on the dash so I picked up a vent mount on ebay. Search "navigon vent mount" and there is only 1 seller. I think I paid about $17 shipped, it fits PERFECTLY and is very sturdy.

    Also I saw a post above about the traffic - you need to have the car charger plugged into the unit before you turn it on for traffic to work. This may have been mentioned already but it took me a week to figure it out. I travel around NYC area daily and it works perfectly now.

    Just trying to condense whatever I did to upgrade this unit a little, I am really enjoying it despite some weird routes but hopefully the updates will be coming. I don't feel like hacking the unit just yet.

    Posted by: Dave at December 18, 2007 12:49 PM

    I bought one at Staples on BF (11/23) and played with it for a while, but right now, it sits on the kitchen counter. There are a few of us, who are having issues with the Traffic/TMC not working (At All). Mine worked the first day, and not since. I have an issue open with Navigon (M-242742) and most of the others do, as well, and we have yet to receive contact from their "higher level" support. The guy I spoke with in the beginning, said there was an update coming, but i don't know what that's going to to with the hardware, as the TMC in the s/w THINKS it's working.

    At any rate, I think for the price, it's unbeatable, but if you bought it for the traffic, as I did, I'd be wary. My wife had a xmas part to go to Friday night, she gave me the address, i punched it in, gave it to her, and it got her there just fine.

    I haven't really had any of the dumb-route issues others have complained about, so I think for $99+tax, it is a decent enough deal.

    Next time, Navigon, can you at least throw a $.10 CD in the box with the manual, at least, even if it's an acrobat manual? Don't make a brand-new customer go to the website to download the dang manual - that's, um, rude.

    As to other issues, those complaining about sluggishness, turn off menu animation, and turn off all the junk on the screen you don't need, like speed, compass, distance, etc.. That's all nonsense. Also, if you're in an area with skyscrapers, and can;t get a fix, get an external antenna. You can find 'em on fleaBay for peanuts.


    Posted by: Tony at December 17, 2007 2:59 AM

    I bought the 2100 at Radio Shack for 150... One flaw I found is the RECALCUATION. It is SILENT
    and doesnt tell you when you miss a turn. It does recalculate but does so quietly. Basically, if you;re not watching the monitor, you will never know you missed a turn.
    I called TEch support and they are dumb and dumber. They didnt even know the work around for entering West 2 st. "Dont Type West"
    Still a good deal for the $$. Signs are great.

    Posted by: john R at December 16, 2007 12:47 AM

    I bought the 2100 at Radio Shack for 150... One flaw I found is the RECALCUATION. It is SILENT
    and doesnt tell you when you miss a turn. It does recalculate but does so quietly. Basically, if you;re not watching the monitor, you will never know you missed a turn.
    I called TEch support and they are dumb and dumber. They didnt even know the work around for entering West 2 st. "Dont Type West"
    Still a good deal for the $$. Signs are great.

    Posted by: john R at December 16, 2007 12:46 AM

    I bought the 2100t on BF at Staples for $99. I just took it out today to play... I am putting it back in the box so my wife can give it to me on XMAS. (we have a young daughter that loves to see us open presents) At first I was a little upset that it did not come with a house power adapter but you can find them on the web from $.99 up. The one on the Navigon site is $19.99

    Then it would not talk to me. I called tech support and the guy had me do a reset by holding down the reset button for 5 seconds. I then went for a ride and it worked.

    Concerning updates. I was having a problem entering a street name (my fault as I tried to add the west into the name when you just need to leave the direction out and fine the street and it will then display the E, W, N or South if there is one) the gentleman told me there will be an update coming out in Jan to update maps I did not ask about POIs. I asked him how to do it and you can either just put the SD card in a reader on your PC or connect the unit via USB so it should be pretty easy.

    Also no one talked about tech support on these reviews. I have to say that both times I called the phone was immediately answered (after hitting 2 numbers on menus)by English speaking people who were very kind and helpful.

    I bought a TOM TOM one thrid edition at the same time so I could compare and from the reviews I will probably not even open that box.

    Merry Christmas.

    Posted by: Steve at December 14, 2007 4:32 PM

    I just got the 7100 and it's fantastic. I used the 2100 to go on vacation, and it froze twice, so we just reset it and 20 seconds later it was back on track. The 7100 has more features for us.

    Posted by: Joe Jr. at December 12, 2007 6:54 PM

    I have read many comments about the Navigon 2100 and every time someone asks about an update, that question gets ignored. I don't think that there are any updates available for the 2100. Most likely you will have to purchase the 2120 in order to get a Canada map. Sorry, money comes first. Business is business.
    I will call Navigon tomorrow and ask them if it is possible to purchase the 2120 card for the 2100 or even if it is possible to copy the information from another Navigon card.

    Posted by: Tigerdon at December 12, 2007 12:39 AM

    My mother bought me the Garmin streetpilot as an early x-mas present and I didn't like how big it was so I went back to best buy and got the garmin nuvi which I loved at first,but got very bored with it in a few days,so I still kept looking on the internet and found the navigon 2100 and after looking at the picture's and reading the reviews I decided that that was the one I wanted.So I got it and I am definetely not returning this one and I highly recommend it. OH AND TO PEOPLE THAT ARE WONDERING ABOUT UPDATES THERE WILL BE AN UPDATE IN JANUARY THEY SAID WHEN i CALLED THEM THAT THE NAVIGON'S HAVE ONLY BEEN OUT SINCE AUGUST AND THEY ASKED ME WHAT FUN WOULD IT BE IF YOU GOT ALL THE UPDATE'S AT ONCE? LOL

    Posted by: Dawn at December 6, 2007 11:00 AM

    I purchased the Nav 2100 on black Friday from my local Radio Shack for $149.00.

    I purchased the unit to replace a fine drive 400. For the most part I like the unit, but it has some draw backs.
    1. seems sluggish sometimes, when using the touch screen it seems like it needs to think a little before functioning.

    2. I love the fact the it can show your speed, eta,and time of arrival, but the boxes are small and hard to see

    3. I wish it would change over to night view automatically instead of having to change it yourself.

    I really like the POI icons on the map, but I agree with phil. I live in Vermont and I have never heard of some of the POI's shown on the map and the address are sometimes a little off.

    I have used the unit for a week at work and it has done it's job getting me to address with out any problems all and all I would say not a bad unit for the price, but now my wife wants one

    Posted by: Chris at December 1, 2007 9:22 AM

    i just got it today. it is my first gps but it is amazing! the tts works just cool. the interface is not that bad if you know what you are doing and your fingers are not fat. will try out more later.

    Posted by: kev at November 28, 2007 2:51 AM

    Posted by: rk at November 25, 2007 10:55 PM

    Can I copy the 5 million POI from the 5100 or 7100 to the SD card and use it on the 2100.
    Also copy the Canada maps?

    I would love to know if this is possible also, have you tested it out rk?

    Posted by: DaEnigma at November 28, 2007 12:23 AM

    Has anyone figured out how to change the time display on the unit? it appears mine will only show GMT, which is fine i guess, but i am on the pacific time zone, it would be great to be able to know what time i will actually get to my destination on this coast.

    Posted by: Casey at November 27, 2007 10:58 PM

    How do they update these units??? With no connection to computers is it only done by sats???

    Posted by: The Ghost at November 27, 2007 7:21 PM

    "5. If you try to use this device while walking instead of driving (in an unfamiliar part of downtown, for example), you are out of luck. The current position will take 15 to 30 seconds to update, or not update at all. I think that's because when you are driving, it can use the speed information to predict your position, so it doesn't need to triangulate with the satellites as often. But when you are walking, speed information is not that accurate, and the device simply balks."

    Posted by: A Shams at November 21, 2007 3:32 PM

    I wonder if this person, read the manual and switched to pedistrian mode instead of car mode.

    Posted by: Greg at November 27, 2007 1:11 PM


    try pushing in on the Reset button on the left side of the unit with a paper clip, or something like that (a pen will usually do the trick). This will perform a soft reset on the phone, and will basically restart like you would a computer.

    Oh yeah, mine works great too. I use iGuidance maps on my PDA, but this thing works great for the money.

    Posted by: Jeremy at November 27, 2007 1:17 AM

    I got two 2100's on Black Friday and ended up returning them. Here is why:

    I have an older TomTom. My brother has a Nuvi. we were traveling together this weekend for a couple of long trips.So we tested the 2100 side-by-side over several days.
    The 2100 navigation routing is poor at best. The free traffic seems like as good deal but the entire benefit is lost with the 2100 taking you off the highway and putting you back on miles later. In town routing is even worse and downright wacky at times.

    The POI menus and database are lame. It is hard to use compared to competitors, and a very small database. Worse you have to buy a $50 add on to add POI. You don't have to do this with Nuvi and their is a HUGE userbase of Nuvi POI.

    I am not very confident about Navigon fixing its problems. They entered the US market about three years ago and then a year later dropped everything and left leaving customers in the lurch and needed updates undone. I saw forums where users are desperate for updates for US models, and the 7100, 5100 and 2100 updates were made in Europe some time ago, but nothing for the US

    Posted by: IK at November 26, 2007 10:31 AM

    Can I copy the 5 million POI from the 5100 or 7100 to the SD card and use it on the 2100.
    Also copy the Canada maps?

    Posted by: medic613 at November 26, 2007 7:22 AM

    I brought one on BF deals. It worked okay for 2 days. Now when I turned on it struck up on Destination selection screen. I tap'ed on all options and nothing is happening. I switched off/on many times. It doesn't solve the problem. I switched on and kept for 30 mins and still struck up on that screen. Any help?.

    Posted by: rk at November 25, 2007 10:55 PM

    I did some more testing today of the 2100.. I, again had it side by side with my magellan 2000 and the navigon provided BETTER routes about 95% of the time. Sometimes the megellan had me going in places I wouldnt go and the navigon had a straight route. about 5% of the time the magellan was better. Even though I have though about returning it, I am beginning to like it. I see most GPS units have quirky ways of routing and none are perfect... especially in this price range...

    Posted by: Dave at November 25, 2007 5:52 PM

    I can't decide between Mio C230 or Navigon 2100, both same price. Which do you think?

    Posted by: TJ at November 24, 2007 2:18 AM

    Wow... good to see others looking at these things as well.... (almost same thinking)

    I missed picking up a heavy discounted car GPS unit at Bi-Mart earlier in the week so when I found a M3225 at Costco Wednesday for $199.00 I bought it, thinking "what a great deal".

    I used the M3225 for my trip down to the coast where the BF options came to light. Looked at the Garmin 330 (lots of websites like it, I don't like the "pregnant" back) and a host of other options.

    Then I happened into Staples looking for something else and came across their BF add which had the 2100. (they actually had them on display). After looking at the screen and playing with the controls (mind you this was 11:30AM BF!!!), I asked at the counter if they had one... ONE left... I took it as a "ohman" and bought it.

    I'll have to agree on the little keys, the on screen buttons are smaller then the 3225 and the unit seems a bit sluggish in compaired to the 3225.

    Both have voice navigation, the 2100t seems to have more POI as well as having the traffic option.

    Both have SD slots, the 2100t has a 2GB card which seems to have the map and program data on it. The 3225 has an internal database, no SD card (empty or otherwise) included. However, the 3225 is able to "store" the custom POI and back up your "address book" on the device your SD card, the scary thing is the 2100t's card is COMPLETELY accessable via plugging it into your computer to charge (while attached via USB cable, the unit is NOT usable in any way, which I think is what others were refering to not being able to use the unit while charging.)

    The Nav2100t does NOT include a CD or any other means to reload the SD card if files get accidently botched. Actually its not at all clear WHY the unit has USB access at all. There are no updates or downloads on the Nav website?

    Lastly, the NAV website ought to be redone. I spent over 1hr attempting to activate my device and the system kept logging me out and/or not keeping the "cookie" that showed me logged in. Grrr... I finally found a system with IE6 on it (IE7, Opera and FF would not work) and was able to register and "activate" the traffic thingie...

    I'll try both GPS's on the way home but I'm leaning on keeping the NAV2100 and returning the 3225 to costco when I get back home.

    Posted by: Mark L at November 23, 2007 9:19 PM

    I just bought this today at Staples and used it on the drive home. The recalculation for when you get off course was fast for me, and just found another route instead of telling me to turn around. It did take alittle bit of changing the settings and routes for it to take me home the fastest way I knew instead of what it was giving me with the settings. I could do with alittle more POIs, but for the price it's fine. I don't know how it works with long distances or highways because I'll mostly be using it on city streets.

    Posted by: Solarplexis at November 23, 2007 11:15 AM

    NAVIGON 2100:



    Posted by: MANNY P at November 23, 2007 10:30 AM

    bagged and out the door @ 6:09, not many people in the line @ the Staples by my house. Had oly about 10-20 of the Nav2100t but a load of the TomTom's

    thanks for the help and reviews

    Posted by: bob at November 23, 2007 9:11 AM

    So for those of us who need to venture off-road sometimes... does the US map also show contour lines, water, and other topographical features? I thinking these features would be more use to me than a cuisine guide.

    Posted by: JC at November 22, 2007 7:20 PM

    I bought the Navigon 2100 at Office Depot for $150 and filed a rebate to get the LIFETIME traffic service added to your GPS for FREE (a $99) value. (no paying of yearly fees for the service).

    Before you read any further I must simply say that if you can get this for $99 WITH the traffic feature already added----it is a TOTAL steal!! GO GET IT NOW!

    It uses the Sirfstar III chip and NavTeq mapping which I think is superior to the TeleAtlas mapping a lot of GPSs use.

    It has EXCELLENT text to speech capability and announces directions in plenty of time with recognizable street names. Almost all low cost GPSs just don't have this feature. The small speaker is a bit "tinny" at high volume----but it did not bother me at all....

    It calculates and recalculates routes quicker than any GPS I had seen demoed.

    It has a feature called "3D Reality View." That is a photo realistic view of complex highway lane changes and exits. I've never seen anything like it on other GPSs and unlike the reviewer, I found it incredibly helpful on a trip I just took.

    It also has a speed warning function that worked incredibly well on the interstate and major highways (although it didn't seem to have lesser highway speed information.

    There are a TON of other features----features like the "Traffic" feature which mixes latest traffic conditions with your route automatically. (This is the rebate I filed and haven't tested this feature yet.)

    You can also add the Zagats guide instantly to your POIs for another $39.

    Accuracy you ask??? Excellent!!! Is it ALWAYS perfect??----NO----(what GPS is??---even $1000 GPS systems).

    But it's ability to recaculate it's mistakes (or your mistakes for that matter) so quickly is just amazing to me.....

    I navigated to three totally unknown locations approx 200 miles from home with NO difficulties----The GPS told me to take one turn incorrectly----then recaculated and fixed it's mistake VERY quickly!

    I agree with the reviewer on the touchscreen to a point-----but I got used to it very quickly and can now add addresses and data very quickly to the unit.

    Do yourself a favor and download the complete manual----it will blow you away with features and help explain things better.

    I like this unit so much I may go to Staples tomorrow and get another for $99 for my wife!!!

    Posted by: John Risney at November 22, 2007 2:35 PM

    here is another

    Posted by: bob at November 22, 2007 1:55 PM

    Purchased at Office Depot for 149.00. With rebate to get free lifetime traffic service. Love the product, does give some strange routings at times, but recalculates fast. If it were u, would u get up at 4:30 to get it for 99.00 on Black Fridays from Staples?

    Posted by: J at November 22, 2007 1:32 PM

    this looks like a great unit for

    Posted by: bob at November 22, 2007 12:08 PM

    I bought this device as soon as it became available (for $250) at Amazon due to the very sleek exterior and the extremely cool GUI. After trying to use it for a week, I have decided to return it. Factors that contributed to this decision:

    1. Excruciatingly slow touchscreen. Some times you have to tap 3 or 4 times to have any response.
    2. Switching between numbers and letters in the address input screen is too difficult, because the toggle button at the top of the screen is too small.
    3. Long satellite lock times.
    4. Not being able to get a lock at all on Manhattan streets surrounded by tall buildings (I also have a Nuvi 350 and it gets a lock in 2 seconds).
    5. If you try to use this device while walking instead of driving (in an unfamiliar part of downtown, for example), you are out of luck. The current position will take 15 to 30 seconds to update, or not update at all. I think that's because when you are driving, it can use the speed information to predict your position, so it doesn't need to triangulate with the satellites as often. But when you are walking, speed information is not that accurate, and the device simply balks.

    Bottom line:

    Navigon almost had a winner here. But while trying to give it a great look, they almost totally ignored performance. Too bad.

    Posted by: A Shams at November 21, 2007 3:32 PM

    i want to know if i miss any direction what this NAVIGON 2100 will do? it will reroute?

    Posted by: ritu at November 20, 2007 11:14 PM

    the navigon 2100 has 1.3 POIs the 5100 has over 5 mil.

    Posted by: john at November 20, 2007 9:05 PM

    the navigon 2100 has 1.3 POIs the 5100 has over 5 mil.

    Posted by: john at November 20, 2007 9:05 PM

    Does anybody know how many POIs the Navogon 2100 has? Does the 5100 and 7100 have the same number of POIs as the 2100?

    Posted by: Don at November 20, 2007 4:50 PM

    I got Navigon 2100 from Staples and on box it says - "FREE lifitime trafic" included in this box. Is that same as Navion 2100T ? Or they have differnt SKUs ?

    Another question is - can we update the maps and POIs from the websites ?

    Posted by: saumila at November 20, 2007 11:55 AM

    I just found the winner. As I posted above, I have tried the TomTom One (Nice, simple interface) and the Navigon 2100 (Extensive features but fonts too small).

    I went into Best Buy to try out various units that will be on sale on BF. My two main criteria are the unit must be capable of compiling multiple destinations. As a realtor I may want the unit to determine the most efficient route to show multiple houses, also I may want to alter that route to fit my needs. The 2nd feature I require is the unit breaks down restaurants by cuisine type.

    And the winner is.......

    Magellan Maestro 3200 for $169 right now at Best Buy. I bought one and I love it. It fills both my requirements and then some. I must say I was disappointed with the way the Garmins broke down cuisine type. They have about 6 or 7 types, just the most common: fast food, steak, mexican, chinese, Italina etc. The Magellan Maestro 3200 has 53 restaurant categories!!!!! This is awesome!!! AND to top it off it gives you the address and phone number of them! This is the advantage of the 3200 over the 3100. The 3100 offers only 750k POI's, the 3200 offers 1.3M, almost double and more comparable with other entry level units.

    Certainly this unit has some drawbacks but for me the benefits far outweigh them. For example, to access favorites you have to go three screens deep. I think that should be on the main menu, but this is minor. It does take longer than TomTom to calculate, again this is minor.

    Posted by: Mason at November 20, 2007 11:45 AM

    Does anything additional need to be purchased (ie antennae) for traffic function to work? On other traffic enabled GPS units I see listed, they cite an extra cost for both the antennae AND the traffic subscription. I believe the lifetime subscription code is included, but is another antennae necessary?

    Posted by: Roy at November 20, 2007 11:31 AM

    Does anything additional need to be purchased (ie antennae) for traffic function to work? On other traffic enabled GPS units I see listed, they cite an extra cost for both the antennae AND the traffic subscription. I believe the lifetime subscription code is included, but is another antennae necessary?

    Posted by: Roy at November 20, 2007 11:30 AM

    How many POI does this have? I have been researching to try and find the best one for the best price on bf.

    Posted by: kyoder at November 20, 2007 9:40 AM

    You can also go to radioshack and get the 2100t for 149.00 also with the free traffic

    Posted by: ben at November 20, 2007 12:04 AM

    probably even more reason to return the one you have then and get the 2100T for the live traffic feature....

    Posted by: Adam at November 19, 2007 11:29 PM

    2100t includes subscription to traffic updates. return and rebuy wont wont work if you bought a regular 2100.

    Posted by: Gary at November 19, 2007 10:22 PM

    the $99 navigon 2100 at staples is actually listed as a 2100t with a different sku # so you wont be able to do a price adjustment since they are technically 2 different items. i went to staples and had them look up the difference and the 2100t is just for black friday. you might be able to return/buy but i imagine they will sell out pretty fast at that price.

    Posted by: John at November 19, 2007 6:48 PM


    I just bought the Navigon 2100 also at Staples for the same price.
    I intend to go back on Black Friday, but not when they open, and simply ask for a price adjustment.


    Posted by: MR. ADRIAN ZAPOTOCKY at November 19, 2007 6:07 PM

    Thanks for the solid review. I think you hit the high and low points well. I just bought mine yesterday from Staples for $179 and am pleased so far.

    All-in-all, I think this is a great value unit, especially if you're under 40, so don't need reading glasses yet.

    To the first comment: you can definitely use it plugged into your cig lighter, just move the unit a little higher on the dashboard. Yes, that's a minor pain, but it wasn't as bad as I thought. Personally I find the "charging" light a little obnoxious so I considered running in battery mode.

    Now that I've seen comments about the Reality View being static, I'll undoubtedly turn it off. I saw it twice when I was driving home on the highway and didn't notice that the view didn't change.

    I also found the voice commands odd when I had to pass the north-bound exit to get on the southbound exit. It kept saying "get in left lane, then get in left lane." After I passed the northbound, it said "get in right lane then take exit." So the lanes stuff seems like the concept was better than the implementation?

    I totally agree that the touch screen is sluggish, though I found if the "key" indicated a key-press then the unit would recognize it eventually. I'm guessing that the fact that it's running Microsoft Windows CE contributes to the sluggishness, as we all know that Microsoft O/Ss are bloated, eh? But the review was right that this is a minor annoyance. I have as much trouble on my TomTom Go with my fingers getting the wrong buttons because it uses a QWERTY keyboard.

    Unlike HD's review above, I found the POIs very out of date for my town (rural Vermont), like businesses that I've never heard of when I've lived here 16 years! On the other hand, it navigated to my home more accurately than my TomTom Go (with updated map).

    Also on the POIs, I saw traffic accident where I thought the local police might be able to help (driver impaired). So I wanted to call them using the cool POI feature that includes phone numbers (which is great). When trying to look up my local police station, so chose the category Government, but then it only shows subcategories of State Police Office. Since I didn't want the Staties, I gave up and drove to the station. At home, I happened to check out the State Police Office category and found that *did* include local police, so I could have called them afterall. [sigh] So be sure to check the subcategories well.

    To Addy's question about Canadian maps, I don't think you can add them in. I think you need to get the 5100, which includes USA and Canada.

    Text-to-speech is pretty good, though I had a good laugh at its attempt to pronounce Brattleboro as Brat-leb-oro. I really like that you can get it to repeat the last direction by tapping the turn icon, if you didn't understand it.

    Man, if they drop the price on Friday to $99 at Staples after I just bought it, I'm gonna be bummed! I can't see getting up at 4 am to save $80!

    Posted by: Phil at November 19, 2007 12:42 PM

    I just picked one up from Office Max for $150. I heard Staples will have this for $99 on BF.

    I have several GPS including PDAs (IGuidance) and two garmins (2610, i3),a TomTom Go as well as built GPS in one of my cars, a 2007 Range Rover. I bought this for my wife who's car does not have a GPS. I justified the price over buying updated maps for the Garmins. I was waiting out for a Nextar C3 because I like iGuidance. I prefer the WINCE based Navteq systems.
    Tom Tom One are selling for the same price but like I said, I prefer Navteq maps.

    For $150, this is a great portable device. The text-to-speech is pretty good. It even has new POIS (including a business I just opened up).

    At first it is a bit sluggish but once it gets going, it works. I like the zip-code finder.

    BTW, it works plugged in just fine. I use the same USB charger from my phone.

    The GUI is nice compared to my garmins and even the GPS in my Range Rover.

    Posted by: HD at November 18, 2007 11:58 PM

    Can we add additional map for example Canada by SD Card or not?

    Posted by: Addy at November 18, 2007 11:29 PM

    I bought one today to try before black friday. I LOVE the extensive features: text to speech, restaurants by cuisine type, multiple route destinations. All those features are not available on TOMTOM One. The biggest drawback to this unit is the small size of the numbers/letters makes it difficult to traverse the menus.

    I've tried both TomTom One and now the Navigon 2100 and have decided against both. Next up is Magellan Maestro 3100.

    I don't require text to speech but I must be able to input multiple destinations (I'm a realtor) and I MUST be able to browse restaurants by cuisine type. AND the unit must be under $150 on black friday.

    Posted by: Mason at November 18, 2007 7:52 PM

    What do you mean you cant use it while plugged in? I use it all the time plugged in to the cig lighter in my car....

    Posted by: Dave at November 18, 2007 2:43 PM

    Hey,thanks for the review. How would you compare this unit to the TomTom One that is also a big BF deal. Thanks

    Posted by: taylor at November 18, 2007 10:40 AM

    Is that true what Jim is saying that you can't use it while plugged in? If so, that would be a HUGE drawback. Even for a sub-$100 price point. I'd rather take semi-outdated maps or no Text to Speech than that.

    Posted by: Sven at November 18, 2007 10:06 AM

    Thanks for your review. For the model you tested on, what is map coverage? US Only or North America (including Canada's map).


    Mike - US Only maps on the 2100 - North America on the 5100/7100.


    Posted by: Mike at November 17, 2007 8:04 PM

    You can't operate the 2100 when plugged in. I guess after 3 hours, you take an hour break to recharge the unit. The only short coming so far. I hope navigon will change this in the future.

    Posted by: Jim Spencer at November 17, 2007 6:46 PM
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